FSCS in-default register

A J Cook (Insurance Brokers) Ltd

Declared in default4 March 2020FRN 120966

What this means for you

Because A J Cook (Insurance Brokers) Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

A J Cook (Insurance Brokers) Ltd (FRN 120966) was declared in default by the Financial Services Compensation Scheme on 4 March 2020. The firm provided endowment insurance products to customers. Eligible customers may claim compensation of up to 90 per cent of their losses with no upper limit, subject to FSCS eligibility criteria.

Products this firm wrote

Endowments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.