FSCS in-default register

Direct Dial Loans Ltd

Declared in default3 April 2019FRN 306523

What this means for you

Because Direct Dial Loans Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Direct Dial Loans Ltd (FRN 306523) has been declared in default by the FSCS as of 3 April 2019. The firm's product types are not specified in available records. Eligible customers may be entitled to FSCS compensation, though the specific limits depend on the financial products involved; standard coverage includes £85,000 for deposits and investments, and 90% of claims for insurance products with no upper limit.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.