FSCS in-default register

The Financial Factory Ltd

Declared in default3 September 2018FRN 530203

What this means for you

Because The Financial Factory Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

The Financial Factory Ltd (FRN 530203) was declared in default by the Financial Services Compensation Scheme on 3 September 2018. The firm's authorised product types were not specified in available records, limiting clarity on the scope of its regulated activities. Eligible customers may be entitled to FSCS compensation subject to the applicable product limits, though the absence of detailed product classification prevents precise specification of compensation entitlements.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.