FSCS in-default register

Macmillan Financial Services

Declared in default24 October 2012FRN 121277

What this means for you

Because Macmillan Financial Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Macmillan Financial Services (FRN 121277) was declared in default by the Financial Services Compensation Scheme on 24 October 2012. The firm's product types are not specified in available records, limiting clarity on the scope of services it provided to customers. Former customers may be entitled to FSCS compensation up to the applicable limits depending on the products they held, though the absence of product-type data prevents specification of exact compensation caps.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.