FSCS in-default register

Castle Mortgage & Insurance Services Limited

Declared in default17 June 1999FRN 125091

What this means for you

Because Castle Mortgage & Insurance Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castle Mortgage & Insurance Services Limited (FRN 125091) was declared in default by the Financial Services Compensation Scheme on 17 June 1999. The firm's product types are not specified in available records. Eligible customers may be entitled to FSCS compensation up to £85,000 for mortgage-related claims or 90 per cent of losses for insurance-related claims, depending on the products held.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.