FSCS in-default register

J Whelan (deceased) t/a Jack Whelan Mortgage Consultant

Declared in default26 November 2006FRN 125976

What this means for you

Because J Whelan (deceased) t/a Jack Whelan Mortgage Consultant has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

J Whelan (deceased), trading as Jack Whelan Mortgage Consultant (FRN 125976), was declared in default by the Financial Services Compensation Scheme on 26 November 2006. The firm's product type classification was not recorded in available data, limiting specification of the services it provided. Former customers may be eligible for FSCS compensation, though the applicable limit depends on the product category under which their claim falls.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.