Dorset Insurance (Consultants) Limited formerly Ashford Insurance Brokers Limited
What this means for you
Because Dorset Insurance (Consultants) Limited formerly Ashford Insurance Brokers Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Dorset Insurance (Consultants) Limited, formerly known as Ashford Insurance Brokers Limited (FRN 141010), was declared in default by the Financial Services Compensation Scheme on 9 December 2003. The firm operated as an insurance broker offering insurance products to customers. Former customers may be eligible for FSCS compensation of up to 90% of their claim with no upper limit, subject to the scheme's eligibility criteria at the time of default.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.