FSCS in-default register

H B Sugden & Company Limited (subsequently Morgan Roberts Insurance Services Ltd)

Declared in default1 May 2001FRN 141930

What this means for you

Because H B Sugden & Company Limited (subsequently Morgan Roberts Insurance Services Ltd) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

H B Sugden & Company Limited, which later operated as Morgan Roberts Insurance Services Ltd (FRN 141930), was declared in default by the Financial Services Compensation Scheme on 1 May 2001. The firm's specific product lines are not recorded in available data. Former customers may be eligible for FSCS compensation, though entitlements depend on the type of financial products involved in their claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.