FSCS in-default register

Total Mortgage Solutions Limited

Declared in default3 June 2011FRN 303297

What this means for you

Because Total Mortgage Solutions Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Total Mortgage Solutions Limited (FRN 303297) was declared in default by the Financial Services Compensation Scheme on 3 June 2011. The firm provided mortgage services to customers. Former customers of the firm may be entitled to FSCS compensation of up to £85,000 in relation to their mortgage arrangements.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.