FSCS in-default register

Help Financial Ltd

Declared in default31 March 2023FRN 653104

What this means for you

Because Help Financial Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Help Financial Ltd, which operated under the trading names Sterling Wealth Ltd and A I Financial Management Ltd (FRN 653104), provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration to customers. The firm was declared in default by the FSCS on 31 March 2023. Eligible customers who held investments through the firm may be entitled to FSCS compensation of up to £85,000 per claim.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.