FSCS in-default register

Mark Peter Houlbrook trading as Thorn Investment & Pension Services

Declared in default28 August 2024FRN 498168

What this means for you

Because Mark Peter Houlbrook trading as Thorn Investment & Pension Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Mark Peter Houlbrook, trading as Thorn Investment & Pension Services (FRN 498168), was declared in default by the Financial Services Compensation Scheme on 28 August 2024. The firm provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration. Eligible customers may claim compensation of up to £85,000 in respect of investment business losses.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.