FSCS in-default register

Rowanmoor Personal Pensions Ltd

Declared in default15 December 2023FRN 458260

What this means for you

Because Rowanmoor Personal Pensions Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Rowanmoor Personal Pensions Ltd (FRN 458260), a UK-regulated firm offering pension advice, pension transfer services, and SIPP administration, was declared in default by the Financial Services Compensation Scheme on 15 December 2023. The firm provided guidance and administrative services related to self-invested personal pensions and transfer arrangements. Eligible customers may claim compensation of up to £85,000 under FSCS protection for pension-related investment products.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.