FSCS in-default register

The Property Package, trading as AA Mortgages

Declared in default16 February 2018FRN 441969

What this means for you

Because The Property Package, trading as AA Mortgages has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

The Property Package, which traded as AA Mortgages under FRN 441969, was declared in default by the Financial Services Compensation Scheme on 16 February 2018. The firm's specific product offerings cannot be determined from available data. Former customers may be entitled to FSCS compensation, though the applicable limits depend on the products they held with the firm.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.